Mission, Vision & Values

HomeAbout NYFSMission, Vision & Values

Our Mission

Transforming lives by ensuring access to care that nurtures healing, cultivates community, and inspires hope.

Our Vision

We envision a world where thriving individuals and families are the building blocks of safe, unified communities established through a network of empowered and collaborative partnerships.

Our Values

Equity, Inclusion, and Belonging

We are dedicated to creating an inclusive, accessible, and accepting environment that embraces diverse perspectives and backgrounds. It is our responsibility to work toward systemic justice and provide care individualized to client needs.


We strive to be genuine, grounded, and true to our values in order to be both trusting and trustworthy. We are invested in learning and we approach each encounter with humility and sincerity.

Community Driven

Our services are driven by the strengths and needs of our community. Through collaboration with clients and community members we ensure our services are financially, logistically, linguistically, and culturally accessible.


We are accountable, ethical, fiscally responsible, transparent, and dedicated to aligning our decisions with our organizational values.

Transformative Relationships

We believe that healing and growth happen in the context of empathic, client-centered, intentional relationships. We bear witness to our clients’ journeys with curiosity and kindness to promote transformational change.


We look beyond what is and imagine what could be. We stay on the leading edge of care by encouraging our clients and staff to explore their passions and strengths with a creative and playful spirit.


We believe that staff wellness and work sustainability are key to providing excellent mental health care. We understand the importance of organizational supports for secondary traumatic stress and are committed to a family-first work philosophy for staff.

Northeast Youth & Family Services Logo

Northeast Youth & Family Services is a nonprofit, community-based, and trauma-informed mental health and community services organization that has been serving your friends and neighbors in the northeastern Saint Paul suburbs since 1976. Among our many programs, we offer two convenient mental health clinic locations in Shoreview and White Bear Lake, MN.

Learn More


Call us to schedule an intake appointment today

Ph: 651-486-3808
Fx: 651-486-3858

Main Office

3490 Lexington Ave N
Shoreview, MN 55126

All Locations